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Be familiar with a probable fraud or misrepresentation being executed by some men and women saying to become Telus workforce. They could be contractors, or Distinctive promotion reps, or just workforce who will be deliberately misrepresenting Telus.
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I needed to Get hold of CS now with Chat and the department I would like to speak to is simply offered by cell phone. The CS on Chat organized a get in touch with back at an agreed upon time slot. When that Office identified as me later on I acquired every little thing sorted out.
I would also like to learn why this was taken out? Would seem Silly that we now must phone tech support to try and do a thing that we failed to require the for Beforehand
I would have to retain the services of an electrician and pay for it myself, to go ahead and take cable down from your house and take away it. I think the neighbor would need to try this at the same time. The mobile phone cable legally belongs to Telus up till it connects to the home. I believe I will send out them a Invoice.
I too have been hoodwinked into signing up with them - cell, internet and home security. Was instructed my cellular is not going to improve if I up grade (Bogus, which I should have acknowledged greater nevertheless the rep kept insisting just after asking many situations). Home protection is just not essential for me, nevertheless the worsted part of it is usually that It truly is truly not a thing that is trustworthy. My lock which is designed to unlock with a passcode refuses to operate. The installer arrived back again to repair it nevertheless it labored twice immediately after he reset it then not considering the fact that. Then In the event the internet goes out it is actually useless, so far as I am able to see It really is offline then.
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@chris14 I needed to obvious up some inaccurate info. We are going to fix TELUS owned downed strains at no charge. We are going to only get rid of the road entirely for design/renovation needs but there's a price associated. We sent you a private concept just in case you want to move forward with possibly scenario.
Moreover, these persons usually do not supply suitable explanations of all The prices linked to the offerings, nor supply alternatives or appropriate e-mail communications.
Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme Telus customer service parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.
@Oleginza Wrote: I known as Telus CS at eight.55AM Mountain time they usually hanged up on me, declaring which i have to get in touch with during "typical office hours". Is that this for serious?
Determined by your description, the call you gained appears to be a rip-off. Telus requires customer stability quite critically, and we wish to assure you of the next:
I was just wanting to go away some responses (and also to vent) so that perhaps Telus may make conversation less difficult in the future. The complete ordeal was quite unpleasant - all over a little bit digital camera I desired to return.
The TELUS workforce acknowledges that our get the job done spans several Territories and Treaty locations and we've been grateful for the standard Information Keepers and Elders who are with us currently, all those who have gone in advance of us along with the youth that inspire us.